Moving and manoeuvring your product

Take extreme care while moving the mattress or topper, as the foam fillings can tear if grabbed or pulled on corners or edges. You can rotate and turn the topper over once every month; this will ensure even wear and tear and prolong its lifespan. One-sided mattresses require rotation once a month, whereas two-sided mattresses should also be turned over regularly.

Cleaning your mattress and topper

The covers of mattresses and toppers are NOT washable. The product must be kept dry; therefore, we strongly advise using a good-quality mattress protector at all times. The zip on the cover is solely used during production to easily place the cover on the mattress. We do not recommend removing and washing the cover; if you do, it is at your own risk, and we will not be held liable for any damage or shrinkage resulting from the washing of the cover. The mattress cover can be cautiously vacuumed, including the underside.

In the event that you spill liquid on your mattress or topper and it gets wet, spot clean any stains with a damp cloth, carefully unzip and remove the top panel of the cover to naturally dry until the liquid is evaporated, and then air the core until it is fully dry. The mattress can then be used again. Never use detergents or chemical cleaners on your mattress. This can adversely affect not only the fabrics but also the fillings inside.

Mattress and topper care

Do not let children jump on the mattress or topper; it may damage it and invalidate your guarantee. The product is designed for sleeping on; therefore, prolonged sitting on the edge can cause damage and place undue stress on this area of the mattress. You can air-dry the product every time you change your bed linen to keep it fresh and dry.

Please keep packaging away from children. Please recycle or dispose of the packaging.

If you require further advice, please contact us at 0208 450 7662 or HERE