Double Satisfaction Guarantee

Our Double Satisfaction Guarantee

Yanis Foams and Mattresses Ltd operates Double Satisfaction Guarantee.

The free trial period for all products, excluding beds, is 30 calendar days after the delivery date.

If you are not happy with your purchase we will provide expert advice and replace it with something more suitable. The replacement of the first item (mattresses and toppers only) is free of charge.

You will be able to select another mattress of the same size. Exchange for a different size is not covered by the double satisfaction guarantee and will incur £50 carriage cost. Please check the measurements of your bed frame first and ensure you order the correct size mattress. If the mattress you would like to have as a replacement is more expensive than the one you bought then you will be asked to pay the difference in price.

Exchanges are free of charge for customers within the UK. For customers outside the UK it is your responsibility to arrange the return at your own cost.

If you are still not happy with the replacement we will give you full refund less the cost of the return of the second item. 

The mattress you are returning as part of the exchange must be in as brand new condition, unsoiled and undamaged.